refund policy

Item returns are accepted within 15 days of purchase. Items must be returned unopened and unused, in their original packaging. Returns are at your own risk and you must ensure that the item is properly packed. We are not responsible for damage caused due to improper, damaged or lost packaging. If we receive damaged items, they will not be eligible for a refund. We have the right to decide what will be refunded or not.

If any item arrives damaged, please send an email to with all information and details and attach photographs, or via Whatsapp to +351 916 065 104.
We will resolve it as soon as possible.